Welcome to VIN Nutrition and Health Center. We recognize that health, dietary, and body metric information is deeply personal. This Privacy Policy explains transparently what information we collect when you visit our website, complete our Health Assessment Form, or consult with certified nutritionist Gracy Rani, and how we protect and handle that information.
Introduction & Scope
This Privacy Policy governs the practices of VIN Nutrition and Health Center ("we", "us", or "our"), operated under the nutritional leadership of Gracy Rani, regarding the collection, use, retention, and disclosure of personal and health-related details acquired through:
- Our official website and web pages located at this domain.
- Our online Health Assessment Questionnaire and consultation booking intake forms.
- Direct client communication channels including WhatsApp, telephone calls, SMS, and in-person consultations.
By accessing our website, submitting an assessment, or interacting with our consultation services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
To craft personalized, safe, and effective nutrition guidance, we collect specific categories of information provided voluntarily by you:
Full name, gender, age, contact telephone number, WhatsApp number, email address, and residential city/locality.
Current weight, target goal weight, height, daily activity levels, water intake, sleep patterns, and energy levels.
Vegetarian, non-vegetarian, or vegan preferences, food allergies, food intolerances, meal schedules, and cravings.
Weight loss, healthy weight gain, skin health, kids nutrition, bone health, immunity, or vitality goals.
We do NOT collect credit card numbers, net banking passwords, or Aadhaar numbers through our online assessment form. Any consultation fee payments are conducted securely via official UPI or banking payment gateways.
How We Use Your Information
Your information is utilized solely to deliver high-quality, professional, and personalized wellness services:
- Personalized Nutrition Plan Design: Evaluating your caloric, protein, and micronutrient requirements based on your unique body metrics.
- Consultation & Follow-up Coaching: Contacting you via WhatsApp or phone call to review your assessment results, guide you through meal schedules, and monitor progress.
- Appointment Scheduling: Scheduling one-on-one consultation slots with Gracy Rani.
- Service Updates & Wellness Tips: Sharing practical nutrition guides, recipe tips, and hydration reminders (with option to opt out anytime).
Strict Health Data Confidentiality
Client transformation photos, before-and-after results, and testimonials appearing on our website or social media channels are displayed strictly with explicit, prior written or WhatsApp consent from the client. Identifying details can be anonymized upon client request.
WhatsApp Communications & Direct Contact
When you submit your health assessment or click any WhatsApp button on our site, you initiate a communication channel with Nutritionist Gracy Rani at +91 6384091709. Please note:
- WhatsApp messages are encrypted end-to-end between your device and ours under Meta's WhatsApp security architecture.
- We use WhatsApp to deliver diet charts, recipe ideas, progress check-ins, and consultation voice/video notes.
- You may pause or terminate communication at any moment simply by replying 'STOP' or messaging us directly.
Data Security & Storage
We implement industry-standard technical and operational safeguards to protect your personal details against unauthorized access, loss, alteration, or misuse:
- All web traffic across our website is secured with HTTPS and Transport Layer Security (TLS/SSL) encryption.
- Assessment submissions are stored securely and accessible only to authorized consulting staff.
- We do not retain unnecessary historical data once coaching programs have completed and the client requests deletion.
Your Privacy Rights
As our client, you retain complete authority over your personal information. You have the right to:
- Access & Review: Request a copy of all health data and intake notes on file for your profile.
- Correction: Request immediate correction of outdated weight, contact numbers, or dietary information.
- Erasure / Deletion: Request the complete deletion of your assessment record and profile from our databases.
- Withdrawal of Consent: Revoke consent for follow-up calls, reminders, or broadcast wellness messages.
Children's Privacy (Under 18)
While VIN Nutrition and Health Center offers dedicated Kids Nutrition programs, we do not knowingly collect personal information directly from children under 18 years of age without explicit parental or legal guardian consent and supervision.
All intake forms, dietary assessments, and consultations for minors must be submitted and managed by a parent or legal guardian.
Contact Us & Privacy Officer
If you have questions, feedback, or requests regarding this Privacy Policy or your personal health information, please reach out directly:
VIN Nutrition and Health Center
Consultant: Gracy Rani (Certified Nutritionist)
Operating Hours: Mon – Sat, 9:00 AM – 7:00 PM IST